Download Troubleshooting

​Having Trouble Downloading?

Use a different browser

Often, the easiest way to resolve failed downloads is to try the download again using a different browser. For example, if you're using Internet Explorer on Windows, try Firefox. If you're using Firefox on Mac OS, try Safari.

Clear your cache

Clearing your cache can often times solve problems you are having with your downloads. To learn how to do this, click here.​

​Allow pop-up windows and cookies

Allow pop-up windows in your browser, or add liliaalvaradophotography.com/ to your pop-up blocker's exceptions list. Also, allow third-party cookies. For instructions, see your browser's documentation.

• Visit the Lilia Alvarado website to make sure that you are connected to the Internet.

• Temporarily disable any firewalls and antivirus software. See the firewall or antivirus documentation for information on temporarily disabling the firewall or virus check.

• Try the download again from a different location (a different WiFi network, for example).

• If you are trying to download using a wireless connection, try the download over a wired connection.

Check your connectivity